Frequently Asked Questions
Everything you need to know about shopping with 2819 Store.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Since we strive to process orders quickly, you have a 1-hour window after placement to request a change or cancellation. Please contact our support team immediately for assistance.
Are your materials sustainably sourced?
2819 Store is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.